KF Watson Electrical
Client: KF Watson Electrical are a local family run business based in Aberdeen and Newburgh providing electrical installation and repair services.
Brief: redesign the previous site for the business, focusing on the electrical services they offer homeowners, residential landlords and commercial landlords.
The site also needed to demonstrate that KF Watson's is a local, experienced, family run business offering a quality service and value to their customers.
Actions: we talked extensively to Keith and Frances Watson, the founders of KF Watson, to find out what they offer customers and the values of their business. They wanted to focus on the range of services they provide, and the experience, qualifications and professionalism their team brings to their work.
Special features: we installed an online chat tool (Tidio) so they could answer customer questions as quickly and easily.
Training: we ran a bespoke training session and provided a training manual to support them in maintaining the site themselves.
Review: "Carolyne and Dan were extremely professional and very patient with my lack of technology / knowledge, always finding a way round it. On completion, our site was up to date, fresh and very relevant to a small family business. Carolyne provided a very detailed manual on updating our site as well as a full hours training session and we know they are both on the other end of a email if required. We would not hesitate to recommend Doric Design."
Frances Watson, KF Watson Electrical
